Average delivery time with express shipping is 3 Business days.
The longest expected cargo delivery time is 10  Business days. *

Orders with express shipping option are sent via FedEx, DHL and/or UPS.
Tretinoincream.co uses FedEx as its primary shipping option.
If delivery to the customer's country/city/address is not possible via FedEx, delivery is made via options such as DHL, UPS, and Local Cargo companies.

​What is the Delivery Time?
 

The longest expected cargo delivery time is 10 days. (Countries without express shipping option are not included in the average delivery time calculation )

Average delivery times by delivery region:

European Union Countries

4-6 Business days

​

Europe, Non-EU

4-8 Business days

UK and USA

2 Business days

Japan, Korea, Russia

10 Business days

Qatar, Kuwait, UAE, KSA
10 Business days

Australia and New Zealand
10 Business days

Rest of World**
20 Business days

The number of days indicated indicates the average delivery time. This delivery time may vary depending on the customer's country/city/address.
(*) (**)Countries without express shipping option are not included in the average delivery time calculation. (Rest of World)

Return and Exchange Policy

 

The customer has the right to return the order within 14 days after receiving it. Return shipping cost is covered by customer. After the return cargo reaches our company, the customer is refunded. It usually takes 3 business days for the refund to reach the customer.

Local Delivery Solutions

If the customer country/city/address is outside the FedEx, DHL and/or UPS delivery area, the package will be shipped via local postal companies.
Economic delivery agreements with local warehouses and local companies.
Deutsche Post
Israel Postal Company
JP Japan Post
Korea Post
La Poste
Malta Post
Royal Mail
Russian Post

TRACK ID

When your order is delivered to the cargo company, you will be sent a cargo tracking number. In countries with customs control for cosmetic products, the cargo barcode is entered into the system after receiving Cosmetic product approval - MSDS Document approval from the customs unit of the destination country.

Countries closed to shipping

China
Cuba
India
Iran
Iraq
North Korea
Taiwan
Turkey
Turkmenistan
Ukraine
Venezuela